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User info

What is your residential address?

Can't find your address?


The address must be a street address, not the name of a property.


If your address does not appear it might be an apartment building or a business rated address.

The address you entered is not in the City of Sydney local area

Waste and recycling services are only available to local residents.

What you need to do

You may need to contact a different council.

The location you entered is not paying a waste service charge

General council rates do not cover domestic waste and recycling.

What you need to do

Businesses must arrange their own commercial waste service.

If the property has a residential component, please contact Customer Service.

This is a shared waste service

What you need to do

The address you entered is an apartment. Ask your building manager or caretaker to make the report.

If you're the building manager or caretaker, please continue.

Existing reports

The below waste collections have already been reported for this address.


Reported missed waste collection

Fig Lane Park, North East, Pyrmont NSW 2009

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Request title

Request description


Last updated

Which collection has been missed?

Your collection is still in progress

Select all that apply

Rubbish (red lid)

Thursday and Monday

Recycling (yellow lid)


Garden organics (green lid)


Food scraps (maroon lid)


How would you like to receive updates on this report?

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What will I be updated on?

We will only send notifications to update you on the progress of your request or application. For example, to confirm that an action has been taken, or that your request has been completed.

Your details

Where is your bin waiting for collection?

Select the region where your bin will be placed.

Choose a spot that doesn't block the footpath or get in the way of vehicles and people riding bikes. We cannot pick up from private property.

Waste collection instructions

Based on this address the following waste collection instructions have been provided.


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Does it seem like the whole street missed a collection?

Privacy Protection Notice

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By continuing you are providing consent to this notice.

Purpose of collection

This information is being collected for the purpose of delivering waste and recycling services as reported on this form

Intended recipients

City of Sydney employees and City of Sydney contractors are the intended recipients.


The supply of this information is voluntary. If you are unwilling to provide this information, the City of Sydney may be unable to provide access to City of Sydney services.


Please contact Customer Service on 02 9265 9333 or at [email protected] to access or correct your personal information.


The Customer Service Unit at the City of Sydney, located at 456 Kent Street, Sydney NSW 2000, is collecting this information and the City of Sydney will store it securely.

Other uses

The City of Sydney will use your personal information for the purpose for which it was collected and may use it as is necessary for the exercise of other functions.

For further details on how the City of Sydney manages personal information, please refer to our Privacy Management Plan.

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