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What type of street furniture?

Bus shelter

Bicycle rack or pump

Seat

Drinking fountain or bubbler

Kiosk

Barbecue

Other street furniture

What type of stormwater drainage issue?

Clean stormwater gutter

When a build-up of materials restricts the flow of stormwater in the gutter

Flooding on road or footway

Excessive water pooled or flooding after a rain events

Water leakage

Water leaking from taps and bubbler, other issues should be referred to the authority such as Sydney Water for resolution

Other stormwater drainage issue

Including dropped items in the drain

What type of road or footpath?

Kerb

Stone or gutter

Pavement or path

Road or bicycle lane

Other type of road or footpath

What we can remove on private property

Graffiti that is visible from the Council-owned footpath, is within 3 metres of the Council-owned footpath and is no higher than 3 metres from ground level.

What is the meter ID number?

Enter number (optional)

Where is the meter ID number?

This can be found on the parking rates card, next to the faults line telephone number

Where is the asset located?

Find the location using the map or by entering an address to zoom in.
Select from the private property highlighted in green.
Follow the instructions on the map to continue

Find the location using the map or by entering an address to zoom in.
Select the asset (marked in blue).
Follow the instructions on the map to continue.

* We continually update our data and there may be a lag in displaying assets on the map

Find the location using the map or by entering an address to zoom in.
Select the asset (marked in blue) or if it's not displayed*, choose the general area your issue is located. The areas we manage are highlighted in green.
Follow the instructions on the map to continue.

* We continually update our data and there may be a lag in displaying assets on the map

Where is the asset located?

If the issue relates to multiple trees, you can select the general location and later describe or upload photos of the affected trees. A report for each tree is not required.

Address

Central Asset ID

Longitude

Latitude

Northing

Easting

Site ID

InLGA

Zone

Case ID

Service Area

Beat number

Plot ID

Property key

Cos Managed

Depot

FeatureType/AssetType Code

Map Response Action

If you have issues with selecting an area on the map, call Customer Service on 02 9265 9333

Help us to locate the issue

Take and upload a photo of the issue you’re reporting, along with the surrounding environment, to help our team locate it more accurately. Addition of a photo of the closest address or cross street can help.

The location you entered is not in the City of Sydney local area

We can only attend to matters in our local area.

What you need to do

You may need to contact a different council.

Would you like to be updated on the progress of this report?

Yes

What will I be updated on?

We will only send notifications to update you on the progress of your request or application. For example, to confirm we have received your request, that we are taking action, that we require additional information or if we were unable to complete your request.

How would you like to be contacted?

Select all that apply

How would you like to be contacted?

Email address

SMS

Mobile number

Your details

Given name (optional)

Given name

Family name (optional)

Family name

Email address (optional)

Email address

Phone number (optional)

Phone number

CAS-186 DOR don't delete

What needs cleaning?

Select all that apply

Litter and debris

Includes leaf litter

Dirty unclean surface

Broken glass

Graffiti

Hazardous fluids

e.g. vomit, paint

Stormwater blockage

Other cleanup

Help us to identify the issue

Attaching photos of the issue you’re reporting allows our team to more accurately identify the problem and help resolve it.

What type of graffiti is it?

Spraypaint

Chalk

Texta

Posters/stickers

Other

Please describe the nature of the graffiti

0/ 2000 characters

Is the graffiti hateful or offensive?

Is the bill poster hateful or offensive?

Yes

Please explain why it is offensive

0/ 2000 characters

What do we mean by offensive?

Offensive includes images or text that contain explicit language or is racist, sexist, misogynistic, derogatory, Anti LGBTIQ, or Anti religion.

What is the reason for maintaining or pruning the tree?

Select all that apply

Remove dead, dying, dangerous, defective branches. (This will be verified by an arborist)

Allow people and traffic to pass under lower branches

Allow a 1m clearance where branches are in conflict with adjoining buildings

Improve the stability, health and appearance of the tree

Ensure line of sight for vehicles and traffic signs are not impeded

Other reason for maintaining or pruning

About pruning

Street trees will not be pruned to

allow or improve a view (including advertising signage)
reduce fruit fall, leaf fall, sap drop or similar
increase solar access or street lighting onto private property
reduce the impact of bird, bat or other animal waste or noise.

I am not requesting pruning based on the above points

Is this issue blocking public access, or a hazard/risk to the public?

Yes

What is a hazard/risk?

Members of the public could:
- injure themselves
- trip, slip or fall
There is a risk of fire or it is emitting fumes
A fire escape, road or footpath is blocked
Traffic or access is impacted

Describe what you would like done and why

Provide a description, please be as specific as possible

Provide a description, please be as specific as possible (optional)

Describe what you would like done and why

0/ 1500 characters

Description tip

Explain the reasons why you are making your request.

Upload photos (optional)

Help us to identify the issue

Attaching photos of the issue you’re reporting allows our team to more accurately identify the problem and help resolve it.

We can only accept 5 files maximum, limited to 20MB each.

There are duplicate files attached. Please remove any duplicates before continuing. If you are on an iOS device, you can add multiple photos by selecting them from the Photo Library.

You cannot upload more than 5 attachments, limited to 20MB each.

File attachment/s

I grant the City of Sydney, and any third parties authorised by the City, an irrevocable, worldwide, non-exclusive licence to use, reproduce and publish the photo(s), and the personal information in the photo(s), in any media format for the purposes of managing public assets and spaces in the City’s local government area, and to comply with its legal obligations, with no need for me to be attributed.

Photo usage confirmation

Photography tip

Capture the issue in detail, as well as the surrounding environment to help locate the incident.

Privacy Protection Notice

Please carefully read the following

By continuing you are providing consent to this notice.

Purpose of Collection

This information is being collected for the purpose of investigating issues reported on this form.

Intended recipients

City of Sydney employees and City of Sydney contractors are the intended recipients.

Supply

The supply of this information is voluntary. If you are unwilling to provide this information, the City of Sydney may be unable to provide access to City of Sydney services.

Access/Correction

Please contact Customer Service on 02 9265 9333 or at council@cityofsydney.nsw.gov.au to access or correct your personal information.

Storage

The Customer Service Unit at the City of Sydney, located at 456 Kent Street, Sydney NSW 2000, is collecting this information and the City of Sydney will store it securely.

Other uses

The City of Sydney will use your personal information for the purpose for which it was collected and may use it as is necessary for the exercise of other functions.

For further details on how the City of Sydney manages personal information, please refer to our Privacy Management Plan.

Check your answers

Please check

What does your report relate to?

Edit

Graffiti

What type of surface is the graffiti on?

Edit

Missing information

Where is the asset located?

Edit

Not provided

Would you like to be updated on the progress of this report?

Edit

Missing information

Given name

Edit

Not provided

Family name

Edit

Not provided

What type of graffiti is it?

Edit

Missing information

Is the graffiti hateful or offensive?

Edit

Missing information

Describe what you would like done and why

Edit

Missing information

Upload photos

Edit

Not provided

I agree that my report, including my contact details, may be referred to another public sector agency or other third party, where necessary, to deal with the issues in my report. (optional)

Consent

Additional details (optional)

0/ 2000 characters

Log in or continue as a guest?

What does your report relate to?

What type of surface is the graffiti on?

What type of graffiti?

What type of surface is the graffiti on?

What type of street furniture?

What type of stormwater drainage issue?

What type of road or footpath?

What type of garden feature?

What type of sign?

What type of sports facility or playground?

What is the meter ID number?

Where is the asset located?

Would you like to be updated on the progress of this report?

How would you like to be contacted?

Your details

What would you like done?

What would you like done?

What would you like done?

What needs cleaning?

What type of graffiti is it?

Is the graffiti hateful or offensive?

Is the bill poster hateful or offensive?

Why are you recommending this for removal?

What is the reason for maintaining or pruning the tree?

Is this issue blocking public access, or a hazard/risk to the public?

Describe what you would like done and why

Upload photos (optional)

Check your answers

Report details

Contact details

Request details