2. Document of record
  3. Report location
  6. Reported Issue Details
  7. Contact details
  10. Report Details
  16. Privacy protection notice
  17. Check Your Answers

 

 

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User info

Where is the issue?

  1. Find the location using the map or by entering an address to zoom in.
  2. Select the general area where your issue is located. The areas we manage are highlighted in green.
  3. Follow the instructions on the map to continue.

If the location is in a park

Please submit your report using our "Report a Local Amenity" form. When specifying the nature of your report, choose the 'Miscellaneous' option.

Report illegal dumping in a park 

If you have issues with selecting an area on the map, call Customer Service on 02 9265 9333

The location you entered is not in the City of Sydney local area

We can only attend to matters in our local area.

What you need to do

You may need to contact a different council. 

The location you entered is managed by a different authority

We can only attend to matters managed by the City of Sydney.

What you need to do

You may need to make your request to another authority. 

Some areas managed by other agencies

Reported issue details

If what you would like to report is listed below, then it is not necessary to make another report.

REFERENCE #

Booked for collection

Fig Lane Park, North East, Pyrmont NSW 2009

See photos

Request title

Request description

Status

Last updated

Would you like us to update you on the progress of this report?

What will I be updated on?

We will only send notifications to update you on the progress of your request or application. For example, to confirm that an action has been taken, or that your request has been completed.

How would you like to be contacted?

Select all that apply

Your details

Given name

Given name (optional)

Family name

Family name (optional)

Email address (optional)

Phone number (optional)

Let us know what the issue is

Select all that apply

Overflowing street bin

Rubbish on footpath

Including leaves and litter

Rubbish on roads or gutter

Including leaves or waste

Liquid spill

Including oil, paint or chemicals

Broken glass

Bodily fluids

Including blood, vomit, urine, dog poo

Syringe

Other

Dumped or abandoned items

Including furniture, whitegoods, electronics, mattresses

What items need collecting?

Select all that apply

  

Household items

Whitegoods and metal items

Includes fridges, washing machines, dishwashers, ladders, all metal barbecues, bedheads and bedframes, lawnmowers without fuel.

Household furniture and bulky items

Includes tables, chairs, sofas, wardrobes, cabinets, wooden bedheads and bedframes, barbecues with wood and metal parts, mats and rugs, toys, prams, suitcases, pots and pans.

Household appliances

Includes vacuum cleaners, toasters, blenders, kettles, heaters, irons, coffee machines, lamps and pedestal fans.

Electronics

Any item with a battery, plug or power cord. Includes toys, TVs, computers, printers, DVD players, gaming consoles.

0

Mattresses

Includes bed base ensemble or fabric-covered bed bases.

  

Waste materials

Building and renovation waste

Includes bricks, tiles, plaster, wood

Paints and chemicals

Liquid waste such as paint and solvents

Car parts

Includes tyres and batteries

Petrol or gas

Includes gas bottles and jerry cans

Glass

Asbestos

Garden waste and outdoor furniture

Includes barbecues with wood and metal parts.

Other items

Bike

Includes hire bikes, push bikes and electric

Sports and gym equipment

Includes weight benches, treadmills and dismantled trampolines. Note, nets, mats and other fabrics select household furniture.

Shopping trolley

Including supermarket trolleys

Dead animal

Includes wildlife and pets

General rubbish

Other

Is the bike in working order?

How to tell if it's in working order 

  • Wheels and pedals aren't missing, bent or broken
  • Seat is in place
  • Handle bars aren't missing or bent

Is the shopping trolley in working order?

How to tell if it's in working order 

  • Wheels are not missing, bent or broken
  • Handle is intact
  • The cage is not bent or broken
  • Trolley is free of rubbish

Are the items blocking public access, or a hazard/risk to the public?

What is a hazard/risk? 

  • Members of the public could injure themselves or trip or slip on the items
  • Items are emitting fumes
  • Items are blocking a fire escape, road or footpath

Describe what you would like to report

Describe the items and include nearest address or landmark

0/2000 characters

Description tip

Detail what items you want collected. If the items belong to someone, tell us if you know who owns them.

 

Upload photos (optional)

 

We can only accept 5 photos maximum, limited to 20MB each.

    There are duplicate files attached. Please remove any duplicates before continuing. If you are on an iOS device, you can add multiple photos by selecting them from the Photo Library.

    You cannot upload more than 5 attachments, limited to 20MB each.

    Photography tip

    Capture the issue in detail, as well as the surrounding environment to help locate the incident.

    Privacy Protection Notice

    Please carefully read the following

    By continuing you are providing consent to this notice.

    Purpose of Collection

    This information is being collected for the purpose of investigating issues reported on this form.

    Intended recipients

    City of Sydney employees and City of Sydney contractors are the intended recipients.

    Supply

    The supply of this information is voluntary. If you are unwilling to provide this information, the City of Sydney may be unable to provide access to City of Sydney services.

    Access/Correction

    Please contact Customer Service on 02 9265 9333 or at [email protected] to access or correct your personal information.

    Storage

    The Customer Service Unit at the City of Sydney, located at 456 Kent Street, Sydney NSW 2000, is collecting this information and the City of Sydney will store it securely.

    Other uses

    The City of Sydney will use your personal information for the purpose for which it was collected and may use it as is necessary for the exercise of other functions.

    For further details on how the City of Sydney manages personal information, please refer to our Privacy Management Plan.

    Check your answers

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    Summary

    Additional details (optional)

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