2. Document of record
  3. Before you start
  4. Request location
  5. Location not in LGA
  6. Business Rated Address Panel
  7. Multi Unit Dwelling Panel
  8. Reported Issue Details
  9. Contact details
  12. Additional information
  15. Request details
  19. Privacy protection notice
  20. Check Your Answers

 

 

Log in or continue as a guest?

If you log in to your account, you'll be able to complete the form faster.

 

If you don't have an account, you can to save information for faster form completion. You'll also be able to easily track the progress of the applications and requests.

User info

Before you start

What you need to do

If your request is for a red lid bin it may affect the council rates that you pay. You will need to log in first before making your request.

What is your residential address?

Can't find your address?

The address must be a street address, not the name of a property.

 

If your address does not appear it might be an apartment building or a business rated address.

The address you entered is not in the City of Sydney local area

Waste and recycling services are only available to local residents.

What you need to do

You may need to contact a different council.

The location you entered is not paying a waste service charge

General council rates do not cover domestic waste and recycling.

What you need to do

Businesses must arrange their own commercial waste service.

If the property has a residential component, please contact Customer Service.

This is a shared waste service

What you need to do

The address you entered is an apartment. Ask your building manager or caretaker to make the bin request.

If you're the building manager or caretaker, please continue.

Existing requests

If what you would like to request is listed below, then it is not necessary to make another request.

REFERENCE #

Request to upsize or downsize a bin 

Booking Address

  

Collection Date

Submit Date

Bin Type

Item status

Last updated $date

Your details

How would you like to receive updates on this request?

Select all that apply

What will I be updated on?

We will only send notifications to update you on the progress of your request or application. For example, to confirm that an action has been taken, or that your request has been completed.

Bin request details

 

 

This request may affect your rates

Changing the size of rubbish (red lid) bins may affect the domestic waste charge on your rates notice.

 

You will be asked to authorise this request.

What is the size of my bin?

You can find the size of your existing bin under the lid on the rim of the bin.

As your request is for a rubbish bin (red lid)

 

We may contact you about your request before your bin delivery is scheduled. The estimated delivery date may change.

Estimated delivery date

Your bin delivery is scheduled for deliveryPromiseDate between 6am and 8pm.

 

Please place a note on the bins that need removal for easy identification.

 

Please note, if the scheduled day is on a public holiday, your delivery will be on the next business day.

New rates calculation

You’ve requested to change the size of red lid bins for the building. This may increase the domestic waste charge for each owner on their rate notice.

We’ll provide a cost estimate before we change the bins.

You’ve requested to change the size of your red lid bins. This may change the domestic waste charge on your rate notice.

We’ll contact you to let you know if there will be any changes.

You’ve requested to change the size of your red lid bins. This may increase the domestic waste charge on your rate notice by or more each year, including a proportional amount for the remainder of this rating year.

This amount is an estimate only. We’ll contact you to discuss the details before we deliver the bins.

Declaration

I, firstName lastName declare that I am the ratepayer of the property, or an authorised representative of the body corporate of the above property. I understand and acknowledge that changing my waste service will alter my domestic waste charge. I will ensure that all waste bins will be stored within the property between collections and managed in line with the City of Sydney’s managing waste in public places local approvals policy.

Declaration that I am the ratepayer of the property and consent to rate change:

By electronically signing here, I acknowledge that this is confirmation of my identity and evidence of my electronic signature in accordance with the [Electronics Transactions Act 2000 (NSW)] or [Electronic Transactions Act 1999 (Cth)]

Describe your request

Describe any additional information about the bins

Please be as specific as possible in describing what you would like done and to which bins

0/2000 characters

Your property has a unique arrangement with rubbish bins. To help us action your request, please explain clearly what you need us to do.

Describe any additional information about the bins

Describe any additional information about the bins

Please be as specific as possible

0/2000 characters

This will help us ensure your request will be successfully carried out.

Where do you place your bins for waste collection?

Select the region where you normally put out your bins.

This will help us to find the bins or leave the new bins as per your request.

Drive-on instructions

Please ensure that the information below clearly informs how and where to access the bin location once on premise.

Drive-on instructions

0 / 2000 characters

Privacy Protection Notice

Please carefully read the following

By continuing you are providing consent to this notice.

Purpose of Collection

This information is being collected for the purpose of delivering waste and recycling services as reported on this form.

Intended recipients

City of Sydney employees and City of Sydney contractors are the intended recipients.

Supply

The supply of this information is voluntary. If you are unwilling to provide this information, the City of Sydney may be unable to provide access to City of Sydney services.

Access/Correction

Please contact Customer Service on 02 9265 9333 or at [email protected] to access or correct your personal information.

Storage

The Customer Service Unit at the City of Sydney, located at 456 Kent Street, Sydney NSW 2000, is collecting this information and the City of Sydney will store it securely.

Other uses

The City of Sydney will use your personal information for the purpose for which it was collected and may use it as is necessary for the exercise of other functions.

For further details on how the City of Sydney manages personal information, please refer to our Privacy Management Plan.

Check your answers

What you need to do

Please review the details of your booking and select ‘edit’ to make any changes.

Please check

Summary

Additional details (optional)

0 / 2000 characters

I have read and agree to abide by the City of Sydney’s Waste - local approvals policy: https://www.cityofsydney.nsw.gov.au/policies/waste-policy.